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Roman Naghshi

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05CommunicationJuly 2024

How to Use ChatGPT to Help You Write Formal Emails

Professional polish should not erase personal responsibility.

The practice

Use ChatGPT to review tone, structure, completeness, and clarity in a formal email. Before sending, restore the context and specificity only you possess, verify every name and detail, and ensure the message still represents your intent.

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What to carry into your work

  1. 01

    Identify the recipient, purpose, and requested action before prompting.

  2. 02

    Remove private or unnecessary personal information from the prompt.

  3. 03

    Read the final message aloud and take responsibility for its tone.

The ethical question

Would you be comfortable telling the recipient how AI contributed to the message?

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